From plan to practice, across every industry.
I build and implement the programs, learning systems, and communications that make change stick.
Kellie Ann Krievs
Founder and Principal Consultant
Who I help
Practical support for organizations ready to move forward. I partner with leaders and teams who need clearer processes, stronger programs, or support in carrying an initiative through implementation. My experience spans multi-location retail, utilities, higher education, and nonprofit and member-based organizations.
Services
Business & Organizational Consulting
Create a clear direction and the structure to support it.
I help organizations understand what is working, where gaps exist, and what needs to change. An engagement may begin with a specific challenge, a new opportunity, or a broader need for clearer roles, processes, and priorities.
The work can include research and planning, process evaluation, operational improvement, organizational development, and policy and procedure development. I bring an outside perspective while staying close to how your business operates, so recommendations are practical for the teams responsible for using them.
Together, we define what is needed and build a workable plan, whether that means refining an existing process or creating a more connected approach across teams and locations.
Focus: Business Planning · Operational Improvement · Roles & Responsibilities · Policies & Processes
Programs, Learning Systems & Implementation
Build what your teams need to put plans into practice.
I develop programs, training, and systems around the people who will use them. This can mean building something new, strengthening an existing program, or bringing the pieces of a larger initiative together.
My work includes onboarding, role-based training, advancement pathways, curriculum planning, learning resources, and performance and readiness measures. For broader learning initiatives, I support LMS implementation, governance, reporting, and the processes needed to manage learning across the organization.
I also help plan and coordinate implementation by developing resources, preparing teams, supporting rollouts, and addressing details that emerge as a program moves into daily use. The aim is a program your organization can use and maintain over time.
Focus: Program Development · Training & Learning Systems · LMS Implementation · Rollout Support · Governance & Reporting
Communications & Marketing
Help people understand what matters and what comes next.
I connect communications and marketing to your business priorities, starting with the audience, the purpose, and the action you want to support. My role can span strategy, messaging, content development, and execution.
For internal initiatives, this includes employee and leadership communications, stakeholder engagement, and change communications. I help determine what people need to know, when they need to hear it, and how leaders and teams can communicate consistently.
For external audiences, I develop brand messaging, content and social media plans, campaigns, and longer-term marketing strategies. The approach brings together audience needs, business goals, seasonal opportunities, and the resources available to carry out the work.
Focus: Strategic Communications · Change & Engagement · Brand Messaging · Content & Campaigns · Marketing Planning
About
About J&J
Built on experience. Shaped by the work.
I'm Kellie Krievs, founder and principal consultant at J&J Consultants. I founded the practice while completing my Master of Communication Management at USC Annenberg School for Communication and Journalism.
What began in communications has grown through work across operations, organizational development, training, systems, marketing, and implementation. I've partnered with executives, managers, employees, and cross-functional teams to develop initiatives and carry them into practice.
That experience shapes how I approach an engagement. I look at how strategy connects to operations, how systems affect the people using them, and how communication supports understanding and adoption. I keep the larger objective in view while staying close to the details that determine whether the work succeeds.
I take the time to understand what is already in place, help build what is missing, and support the work through implementation.
Kellie Krievs
Founder & Principal Consultant
J&J Consultants
Selected Work
Experience across industries.
Work connected to real business needs.
My work brings together operations, learning, and communications to support organizational priorities. The scope varies by engagement, from a focused challenge to a larger initiative involving multiple teams, systems, and locations.
UTILITY COMPANYSupporting a system transformation.
In a large utility environment, I developed the initial communications and engagement strategy for a transformation involving multiple functions and stakeholder groups. This included identifying audience needs, shaping messages for different groups, and planning how information would move across channels and throughout the organization.
The work required understanding the transformation itself, anticipating stakeholder questions, and connecting business priorities with the people affected by the change.
Focus: Business Transformation · Change & Engagement Strategy · Stakeholder Planning · Strategic Communications
MULTI-LOCATION RETAILBuilding a structure that supports people, operations, and growth.
An ongoing consulting engagement spans operational standards, workforce development, learning systems, communications, and marketing. The work includes defining roles and responsibilities; developing policies, procedures, and SOPs; and building role-based training, advancement pathways, evaluations, and readiness programs.
It also includes designing and implementing a learning environment across roles, locations, and leadership levels, with LMS implementation, governance, reporting, and the administrative processes needed to maintain it. Strategic communications and long-range marketing planning connect these efforts to the organization's broader priorities.
Focus: Operations & Organizational Development · Training & Workforce Development · Learning Systems · Change & Implementation · Communications & Marketing
HIGHER EDUCATIONConnecting institutional priorities with the employee experience.
Working within Human Resources, I supported communications, operations, employee engagement, and university-wide initiatives. I partnered with senior leaders and cross-functional teams to manage priorities and coordinate work across departments and audiences.
My role included advising leadership through organizational and compensation-related changes, addressing employee questions and concerns, and leading high-visibility initiatives and events from planning through execution.
Focus: Communications & Operations · Employee Experience · Organizational Change · Project & Event Leadership
NONPROFIT & MEMBER-BASED ORGANIZATIONSSupporting people, programs, and community.
My experience includes program and event development, member engagement, outreach, communications, partnerships, and daily operations. I worked with leadership, boards, members, and community partners to support organizational priorities within available resources.
These roles required balancing the organization's goals with the needs of the people it served, while supporting participation, visibility, and community relationships.
Focus: Programs & Events · Community & Member Engagement · Partnerships & Outreach · Communications & Marketing
Let’s talk about what you’re working on.
You don’t need a fully defined project to start a conversation. Tell me what’s happening in your organization, what you want to improve, or what you’re hoping to build. We can start there.